Contact us

If you have any questions while browsing or using our products, please feel free to contact us at any time. You can chat directly with our online customer service representatives through the store’s chat window, and we will respond promptly to address your inquiries regarding product ingredients, usage recommendations, order status, and more. If you have any feedback or suggestions regarding our products or services, please feel free to let us know via the order page or our customer service channels. If you encounter any issues after receiving your order, please contact our after-sales service through the order page, and we will handle returns, exchanges, and other matters in accordance with platform policies. Thank you for your interest and support; your feedback is what drives us to continuously improve. We look forward to communicating with you sincerely to ensure that every shopping experience is more reassuring and seamless.

Email：service@lupoua.com

Hotline Service Hours： PDT 9AM-6PM